The WCB is experiencing higher than normal call and email volumes. Thank you for your patience. For the quickest support, employers can:

Online account login or page errors: Contact the webmaster

Guidance for navigating in your online account: Watch our self-serve tutorial

All other issues: Email the WCB and provide details of your issue so we can direct your inquiry for resolution.

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Past due: Employer's Payroll Statement (EPS)

Employers, Feb. 28 was the deadline for sending us your EPS. File now. If you need help, written and video instructions are available on the WCB’s secure online platform. Sign in and submit your EPS through your WCB online account.

Grace period for late filing

The WCB will not apply late filing penalties until April 1. The WCB is providing a one‑month grace period because of recent issues preventing some employers from accessing and submitting their EPS online.

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Document number

PRO 16/2025

Effective date: June 1, 2025

Application:

Policy subject:

Document number

POL 16/2025